About Us

The charity that gives free, confidential advice. To everyone across Oxfordshire.

Citizens Advice is a network of 316 independent charities throughout the United Kingdom that give free, confidential information and advice to assist people with money, legal, consumer and other problems. Our offices are in  23 locations across Oxfordshire but anyone from anywhere can come to us for free advice.

Our goal is to help everyone find a way forward, whatever problem they face. People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options. We work with a variety of partners on many initiatives in our local community.

We give advice to millions of people

We offer confidential advice online, over the phone, and in person, for free. Find out how you can get advice here

When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial.

We also give advice on consumer rights on our consumer helpline, support witnesses in courts through the Witness Service and give pension guidance to people aged over 50.

We speak up for our clients

No one else sees so many people with so many different kinds of problems, and that gives us a unique insight into the challenges people are facing today.

With the right evidence, we can show big organisations – from companies to the government – how they can make things better for people.

We see how problems can be linked. By helping people with the underlying cause of their problems and making sure they don’t get worse, we save the government and public services hundreds of millions of pounds every year.

We rely on grants and donations

As charities, we have to raise funds ourselves in order to keep supporting the thousands of people who need our services.  Last year, we helped 24,500 people with 73,000 issues. If you can help us to help more people, please donate to your local Citizens Advice.

About Citizens Advice in Oxfordshire

The four Citizens Advice charities; West Oxfordshire, OxfordNorth Oxfordshire and South Northamptonshire and Oxfordshire South and Vale all work together  to share knowledge and improve efficiency across the county. Each charity relies on local fundraising to continue their work and all are part of national Citizens Advice.